Remote Support Remote Support
Our Remote Support System (RSS) lets us support you even if you are behind firewalls and routers. With our RSS we can transfer files, chat, re-boot & auto-reconnect and remotely control your PC in real-time without pre-installing software or any network changes on your side. We can even reboot the remote computer into "Safe Mode".

Following are some of our RSS features:
  • Super small client download (as little as 290 KB).

  • Robust Auto-Reconnect feature calls you back AutoMagically™ in case of internet failure. 
     
  • Tracks session time, even across multiple reboots and displays timer in the top-center of the client's display.  No guess work on how long we work on your system.  

  • We can logon/logoff the user and maintain our connection.  

  • We can reboot the PC with auto-reconnect before login screen.  

  • Reboot the PC into SAFEMODE with auto-reconnect. 
     
  • Remove user desktop icons and desktop background to improve performance of remote connection.

Please click on the following link:

Centex Remote Support System
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"Centex Technologies was able to resolve a persistent internet connectivity issue that even top-level Time Warner Cable engineers could not solve. I was impressed by their professionalism and appreciate the problem resolution! "
- Richard Hurley, MIS Director
Salt of the Earth Relief Foundation
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