Q: Why should I choose Centex for my Remote I.T. support service?
We are highly experienced in providing computer services and the most effective I.T. maintenance support solutions.
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Q: Who is Centex Technologies?
Centex is a local company specialized in providing professional and quality information technology solutions for small and medium sized businesses in Central Texas. Because we understand your uniqueness as a small and medium sized business, we know how to offer specific solutions to your needs. Our goal is to create a strong foundation to support your business and help you to achieve the success you deserve.
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Q: What if I need new hardware such as a laptop, desktop computers?
We are partners with major manufacturing companies like Dell, HP, Gateway and others. We can offer any software or hardware product at extremely reasonable prices.
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Q: What are your hours?
We offer hours to work around your schedule. Our office is open by appointments.
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Q: I just started my own business. What can Centex Technologies do to help me?
Centex Technologies will work with you to assess all your IT requirements. Your business will benefit from our support and knowledge. We will act as your outsourced IT department as if you have your own dedicated IT department.
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Q: How long does it take for a technician to come to my place of business?
Usually in 24-48 hours, we do offer an emergency service which costs a little more.
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Q: How can Centex Technologies help you?
Centex Technologies offers you the support of a complete suite of IT Solutions, totally customized to your own needs, and with a price that will fit within your budget.
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Q: Do you offer on-site service?
Yes. We offer onsite service. Most upgrades, repairs, maintenance, and some troubleshooting can be performed on-site. We also provide remote access troubleshooting.
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Q: Do you offer any computer training services?
Yes. We offer on site training for individuals and groups. Also, we are offering IT certification training for individuals for Network+, A+, Security+, MCP, MCSA & MCSE.
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Q: Do you guarantee your service?
Yes. If you're not satisfied with our service, please contact us and we will work to fix your problem quickly and at no additional cost.
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Q: Do you give free estimates?
Yes. We will evaluate your requirements and give you a written competitive quote with in 24-48 hours.
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Q: We already have an in-house IT staff, how can you still help us?
Yes. We can help your staff on a part-time basis, supporting your team to help meet your business goals.
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Q: Do you offer monthly or annual service contracts?
Yes. We have a variety of service options to best fit your company’s needs and budget. We will work with you to create a plan that suits your needs and meets your budget.
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