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Remote Support
Our Remote Support System (RSS) lets us support you even if you are behind firewalls and routers. With our RSS we can transfer files, chat, re-boot & auto-reconnect and remotely control your PC in real-time without pre-installing software or any network changes on your side. We can even reboot the remote computer into "Safe Mode".
Following are some of our RSS features:
  • Super small client download (as little as 290 KB).
  • Robust Auto-Reconnect feature calls you back AutoMagically™ in case of internet failure.
  • Tracks session time, even across multiple reboots and displays timer in the top-center of the client's display. No guess work on how long we work on your system.
  • We can logon/logoff the user and maintain our connection.
  • We can reboot the PC with auto-reconnect before login screen.
  • Reboot the PC into SAFEMODE with auto-reconnect.
  • Remove user desktop icons and desktop background to improve performance of remote connection.